Need Service? Interested in upgrading your Mac? Or just have a question? Ask us!
Our Service Technicians are A+ Certified and are trained for repair of Apple desktops & portables, PCs and laser printers. We also repair out-of-warranty iPods – including battery replacement – and iPhones.
In addition, many of our technicians have also achieved their Apple Product Professional certifications and Microsoft Certified Professional designations.
For store hours and contact numbers please click here.
Our service departments offer the following:
- Hardware repair and diagnostics
- Hardware installation
- Hardware upgrades - RAM, Hard Drives, etc.
- Software installation and configuration
- Mac OS and Windows installations or re-installations
- Boot Camp / Parallels / VMware Fusion Setup on Intel Macs
- Virus / spyware / malware removal and safeguarding
- Data recovery services (depending on severity)
- Data transfer: PC to Mac (and Mac to PC)
- Network design and installation
- Network support and troubleshooting
- Pre-purchase inspections
- On-site delivery and setup
- Printer cleaning, installation and or repair services
- iPod and iPhone diagnostics and repair (out of warranty; for iPods and iPhones under warranty, please contact Apple Support)
- iPod battery replacements
Service Rates: (See in-store for complete details)
- Depot Rate (Desktops/Laptops): $80/hr
- Depot Rate (Printers): $95/hr
- Onsite Rate (Desktops / Laptops): $125/hr
- Onsite Rate (Printers / Servers): $145/hr
- Emergency Rates are 1.5x above standard rates.
- Priority Service may be requested for an additional $80.
Warranty Authorizations and Certifications for:
- Xerox – Authorized Service Center
- Lexmark – Authorized Service Center
- Apple – Authorized Service Provider Plus
- CompTIA Authorized Service Provider
|