April 2010

March 2010

I like the personal service. In the past 3 + years, I've now bought 4 computers and 7 ipods. I like the personal service and the excellent service department. – Anonymous

Excellent service. Personable and informed staff. – Dorothy & Ron Pearson

Very easy - staff explained everything. Also gave us info re: IPad launch day on Apr 3 in US, as we were going to be in the US. We picked up our IPad in San Diego. – Tom Wilson

Excellent – Jason Bermiller

Excellent. Everyone most helpful. – Wendy Scott

Excellent, professional, friendly. – Roger Kibble

I have very well looked after at Simply Computing. That includes purchases and repairs. – Michael Stec

Overall I am very satisfied with my experience at Simply. The staff are very knowledgeable and were very helpful in making my experience a positive one, as well as in helping me make good decisions around priorities and such. – Michael Carpenter

Very good – Jillian

Very helpful when we have a question-in person or phoning – Stephen Dick

Very Satisfied – Vic Lum

Excellent ! Will come back again ! – Barrie Clift IKON Office Solutions

It was a pleasure to be helped by staff who know and use their product! – Julie

Staff was not pushy and was informative, helpful and let me know about the free seminars which was great. I would recommend the store and staff to friends interested in purchasing a Mac. – Darcy Henkel

Great! Friendly, Attentive staff, not like in the big box stores. You didn't have to look around for someone, I was greeted upon arrival. The sales staff product knowledge was impressive without being intimidating. The purchase was just a good experience. – Shelly Sturmey Black Orchid Hair Studio

Friendly staff and great service. We've always been happy with you guys. – Louise

The store is welcoming; the staff friendly and knowledgeable. Vern is great at what he does - I look for him. – Sheila, Vancouver

We have had fast, easy, and positive experiences buying at Simply Computing. This is the first place we will go when considering future computer purchases. – David Stoyko Sharp & Diamond Landscape Architecture Inc.

This was my first time purchasing a Mac. I have discovered that no matter who I spoke everyone was ready to make sure I was taking care of and that I understood the product and how it worked. After buying the system I did everyone I have asked has been there for me ready to keep me on track and helped me get my system up and running. Obviously the commitment to customer service is priority with Simply Computing. – Shawn Mills

The only salespeople who really knew what they were talking about, compared to London Drugs & Future Shop. – Barney O'Grady

Professional, well organized, very good – Anonymous

Was most impressed with the knowledge of the sales person. The store was quite busy and other customers were waiting for assistance, but I never felt like I was being rushed in my quest for answers. – Anonymous

He was very personable, and helped me get exactly what I needed without making the 'sales pitch' – Anonymous Wyville

Great - attended the basic introduction class - had no idea as to the capacity - I have a lot to learn but am very excited about the computer...... – Anonymous

Great, friendly and knowledgeable staff. Made buying very easy. Every Question had a understandable answer or a solution. – Mark Reed Dublin Crossing Irish Pub

Very helpful as we are not computer wise, they didn't make us feel dumb and encouraged us to take part in the free classes and told us about pay per use classes – Anonymous

Very positive and friendly staff, they were patient and understanding with my lack of knowledge – Lori Elynuik

Very Satisfactory, as usual – Anonymous

Knowledgeable and inviting salesman – Donald Kindt

Excellent. Couldn't figure out how to work the back up drive I bought so took it in and they fixed it up right away. Excellent service for this and during our purchase. – Elaine & David Shipclark

The staff were both friendly and knowledgeable, most helpful to one who is a computer amateur. Subsequent to the purchase, all questions have been answered effectively and graciously. The overall experience gives one confidence that willing and capable support will be available when needed in the future. – Susan Woods

Extremely satisfied with the service and the product. – Brigitte Knoepfel

Perfect. They are very knowledgeable. – Mary Charleson Charleson Communications

Satisfied with experience at Simply Computing. – Anonymous

The experience is as I expected. My expectations for buying a Mac from a store that is known for selling Macs was that the staff would be excited about the product and have a passion for the Mac. I was not disappointed. – Jim Robinson WPX Design

Friendly, knowledgeable staff. Relaxed shopping without pressure or hype – M. Pitt

Consistently satisfied. – Gerry Clow

February 2010

Featured testimonial

They were lifesavers; my previous Macbook pro died with a slideshow vital to a live music theatre production – three days before opening. They were able to get all my previous hard drive data onto the new computer within a few hours of when I purchased it – also serviced and diagnosed the problem on the previous computer very quickly. I am grateful. – John Gray, Reynolds Secondary School

* * *

Very friendly and helpful to a first time Mac buyer – Alfred Ransom

Andrew Loverock was very helpful and made me feel at ease with switching. – Allison Bieker

Excellent, and I don't give out this praise easily. Vern walked me through my first Mac purchase experience and I don't regret a thing except not doing it sooner! – Andrew Mooney, CSS Marketing

My recent purchase at Simply Computing was processed efficiently and in a very friendly, helpful manner and I left feeling confident that I had purchased what best suited my needs. Given that I used to work as a technician and software instructor for an Apple dealership in Toronto, I consider myself to be a consumer with high customer service expectations. My various encounters with the staff at Simply Computing have met and sometimes exceeded expectation and have thereby turned me into a loyal customer. – Angela

Knowledgeable, friendly and patient staff. Excellent service!! – Anna

I was extremely satisfied with the service at the time of purchase and subsequent phone calls when I had a question or two. – Barbara Cederlund

As Usual it was a very positive experience. Regan got the job done even though he was out of town. – Bill Ligertwood, Kamloops Pro Video

10/10. Staff were great – no pressure to buy – although I'm a newbie Mac user I really enjoyed taking the time to learn about the product and have enjoyed every experience since. – Brian Prodor, Crawford & Co.

So far so good. I am glad that I didn't go elseware. The Victoria store is great and importantly there are a lot of staff so no waiting around and besides knowledgeable they are attentive and friendly. I like that! – D. Allan

Very helpful, very knowledgeable and I would go back and also recommend to other people. – Diane Hale

I have been a repeat customer for 15 years. Simply is the best computer store in the GVRD, bar none. Expert advice, professional staff and no pressure sales. – Don Flucker, Aqua Star

Friendly, professional, knowledgeable staff who have a passion for Mac products and can talk simply to customers who aren't necessarily computer literate. – Douglas McCune

Exactly what I needed. – Everest Tataryn

The Simply Computing [staff] were really friendly with me, helpful and the wide rage of apple product [was] in stock. – Gati Andras, Polaris Images

The entire sales cycle was very informative, thorough and supportive. – Greg McMurray, Quicksilver Consulting

Knowledgable, non-aggressive, helpful and fun. – J. C. Moddle

Awesome. Mr Oetter is bare none the best in the business. I have never interfaced with a more knowledgable service oriented Apple guy. He understands my needs and recommends the best possible solutions, always keeping in mind my budget. – James Tucker, Gigabyte Sales & Marketing

Excellent, knowledgeable staff and friendly. – Jennifer Young

Simply fantastic :) – Jennifer Nosek, Modern Dog Magazine

The staff (John) knew everything about Macs. He was especially helpful in suggesting solutions for music recording/production/performance and also using the MacBook for home entertainment. – Jeremy Baker, The Zone @ 91-3

Simply Computing offers a comfortable buying experience - which is sorely lacking in the tech marketplace. I can't emphasize the value of your seminars! – Lance

I will travel from the Sunshine Coast to Vancouver to buy from Simply Computing even though there is a Mac store here, and a London Drugs (where I bought all my PCs). – Laurie McConnell, Bad Dog Design Inc. And Bigpacific.com

Staff is friendly, confident with their products and knowledgeable. The fellow I dealt with has a great sense of humour, too. I felt good to shop in a locally owned 'smaller' business. – Marion Whyte-Smith

You guys have the best support and selection, I cannot see myself buying Mac stuff anywhere else. – Mike Lewis

Top Drawer, over and above what I expected. – Paul Brin

In addition to their vast knowledge, the staff are unfailingly polite and attentive. They listen to what I actually need rather then attempting to simply sell me the highest priced computer system. – Susan M

Many years of satisfaction. – Terry Reid, Terry Reid Voicewerks

We at RKW Communications have purchased our Apple equipment and software for many years from Simply Computing and have always found their products, service and support to be excellent. – Wade Pelletier, RKW Communications Inc.

I was extremely happy with my shopping experience. The salesman was knowledgeable and was not too rushed to serve me properly. Thank you Simply Computing – Anonymous

Very good and always helpful. Never been a problem with servicing any of our family’s computers. – Anonymous

I found my experience there enjoyable. I knew nothing about Macs when I went in and the sales rep. Was very knowledgeable and patient with all my questions. He didn't try to upsell me anything that I didn't need. That was a big selling point for me. – Anonymous

Excellent - knowledgeable, friendly staff who explain the components well and help guide a customer in the right direction. I like to support a small business. – Anonymous

Fantastic. Good service and immediately the next week there were seminars to advance my knowledge. – Anonymous

It was really great, having gone looking for a PC at a few other stores it was discouraging (I am not very computer literate) But Sean & Brody answered all my questions and made great suggestions and I feel I have great support there any time I want, I certainly will be recommending them to my friends. – Anonymous

Phil day easily shares his expertise with the customers. He explains all the options and comparisons so that you can make an informed decision. There is no sales pressure whatsoever. It was the best computer purchasing experience I have ever had. – Anonymous

January 2010

Featured testimonial

My MacBook was stolen from [the overhead compartment on a plane from the UK to Canada] and wasn’t used for about a month, but when it finally did go online, Orbicule let me know immediately [and began sending screenshots from the MacBook].

I emailed the pictures to a friend of mine who works at Simply Computing, Andrew Loverock, and he spotted the guy’s name on the login page and helped me out so much through the process. He was the one who suggested getting AppleCare with Undercover when I bought my laptop, and I’m so glad he did!

The police used the guy’s login name to get his address, then arrested him and got my laptop back safe and sound. Couldn’t have been done without Orbicule and Andrew! – Shanna Warmald

* * *

I have never been treated so well. The knowledge, support and the way I was treated by the friendly and professional staff overwhelmed me. I have definitely made the right choice by purchasing from Simply Computing. I have nothing but great reviews and I have already talked to several people that are ready to visit the store and experience the difference this store has to offer. My fiancé went to purchase a Christmas gift here and was treated above and beyond what was necessary and was so impressed. Thank You! – BJ Abel

I have bought several computers from Simply Computing over the years (first in about 2001). I have always been well-treated by service and sales personnel. As I see it, Simply Computing is uniquely placed in the market to respond to the needs of both Mac and Windows users who need to work on networks together. – J. Radney, Paradox Educational Services

As usual, great knowledgeable staff, very friendly and helpful. Will always refer friends to Simply. – Brenda Clark

I have always had a very positive experience at Simply Computing. Representatives are always helpful and knowledgeable. I will always recommend Simply to colleagues and friends. – Carla Nordean

Staff member was very knowledgeable and took all the time I needed, answering [the] many questions that I had in order to make such an important purchase. Carol MacNamara

Great. I have purchased over a dozen computers from Stefan [Oetter in Langley] and will continue to do so. Keep up the good work. – Christopher Hall, Commander Warehouse Equipment Ltd.

Easy...walked in, picked it out, walked out in less than 20 minutes. – Clinton Walford

[W]hen we need help with anything the staff are always most helpful. – Darlene and Joe Bauman

Excellent. When I was outside the seminar room standing up, a female staff member brought me a stool to sit on. Small things matter a lot. – Diana Lambrou

I found your staff to be very knowledgeable and they answered all our questions without making us feel incompetent. I also like the fact that you offer seminars and tips. – Dianne Owens

[My experience was both] informing and relaxing – Don Olson

[V]ery professional, knowledgeable, and ready to serve you. Their seminars draw 15 to +20 each time. – Dr. Barclay and Mrs. Dianne Cant, Education Consultants

Very good, the representative was friendly and efficient. – Elizabeth Booth, Quantum Gymnastics Centre

[I had a] good experience: very knowledgeable staff, no pressure sales. – Gayle Perszon, Presence of Mine

It is a pleasure dealing with Simply Computing. You provide quick and efficient service. – Gordon Miller, Kodak

The people at the Victoria outlet are friendly, knowledgable and efficient. I have to admit I was a bit cowed walking into [the] store after a few run-ins with hard-core Apple retailers but here you won't find any of the attitude and all of the best that Apple has to offer. – Gus Szentner

Very helpful, knowledgeable staff. Very efficient, and provided quick, thorough service. – Jana Letain, Cefa Systems Inc.

Simply made me feel welcome, any questions big or small were answered with honesty and integrity. The sales people showed confidence and pride in the products they recommended and after my purchase, I would receive a personal letter from the sales person I dealt with checking to see if everything was going well with my purchase. Granted, when making a big investment in a product, you want a great return on your purchase. Can't go wrong with Simply, they're Simply the best. – Jason Brown

Very efficient and friendly staff. Good product selection. – Jean-Yves Violeau

Great experience[… I] am now a committed long-term Mac owner. – John Webb, Beresford Resources, Inc.

Great experience. [The] sales person knew what he was talking about and the store in general was very well laid out. [I] will definitely [be] making future purchases at this location [Victoria] and have even recommended the location to a friend who was looking for a Mac. – Joseph Sampare

Excellent! I would highly recommend Phil and all the people at Langley Simply Computing to anyone that asked me about computer purchases. – Julie Sellars

Good. I went in once to have something explained quickly and also phoned once due to a problem with [a program] 'hanging' and both times got quick results. – Kathy

My experience, and I believe this is important, is that I can count on your staff to really be Apple Specialists. – Linda

Excellent. I think this is my sixth computer from Simply? I have lost count. It can't get any better than that! – Mark Chambers, Mark Chambers Photography

Outstanding. – Mark Lang, MG Lang & Associates

As an educator with School District 23, I purchased here rather than the online store… because I felt confidant that I had a supportive local rep. to back me up. I am a rookie... [f]or me these are mega steps and I know I need support. – Pat Warrender, School District #23

[I was] very well looked after; you stand behind your product. – Patt Rimmer, PWR Enterprises Ltd.

John was friendly and helpful, took the time to explain and answer questions, did not rush me. My friend visited every store in Victoria and chose Simply based on her positive interaction with staff. I followed her recommendation without hesitation and was not disappointed! – Patti

[G]ood. [L]ow pressure but extremely knowledgable sales staff. – Peter

The staff was knowledgeable, courteous and friendly. They did not try to sell me products I did not require at the time of purchase which I appreciated. – Terry-Lyn Mitchell

Thanks for spending the time to answer my questions. – Addison Smith

Staff that actually know the product! What a concept. I keep returning for a reason. – Tony

[V]ery positive. I personally consider the store in Victoria to be a real gem. I wish I had been aware of it sooner. My first Apple purchase would have been there rather than at [a competitor]. – Zig Reders

December 2009

The salesperson went beyond the call of duty to help me and get me what I wanted. – Andrea, Mountain Equipment Co-op

I was extremely pleased. I was not rushed or pushed into making any decisions that I didn't want. – Anne-Marie Freeman

Very good. I Especially like that most staff are knowledgeable about products I'm interested in. – Art Babin

100% Excellent! – Daniel Comeau

Very pleasant experience dealing with knowledgeable people who didn't try to sell me things I did not want. – Elle Beaumont

I was pleasantly surprised by the very helpful, friendly and knowledgeable staff, they were not pushy but most helpful. I'd shop there any time. Tried to get me the best price since money was an object. – Gertrude Braun

Been coming for years – wouldn't even think of going elsewhere else. Been dealing with Phil and Stefan forever and they are great! – Jack Anvik, Sardis Animal Hospital

I find the staff knowledgeable and and friendly so it it is not a pressured sales pitch. – James Davies

Very positive, exactly what I was told it would be. – Jesse Tucker, JMT Music Publishing Inc.

While the staff is very knowledgeable, I knew what I wanted and he confirmed my selection. – Kent Campbell, Richmond School Board

It is always good to come in. When I am in Vancouver, I visit the Broadway store. – Elizabeth Exter, Notary Public

This was the 4th computer I have purchased from Langley Simply Computing. It was a MacBook for my Mom as an Xmas gift. I bought myself a new iMac about a year ago, and had 2 Macs before that one. The staff and service at Simply Computing are the reasons I go there. – Lindsay Jersak

Excellent service. – Lori Foreman

It was a great experience, I would definitely recommend Simply Computing, White Rock. and I am very happy with my iMac. – M. D.

excellent staff very knowledgeable would recommend to friends and very friendly. – Marvel Hughes

I appreciated the sales staff’s recommendation to wait for a week or 2 until the new line of iMacs was released. I ended up with a great new machine. – Michael Viens

Excellent Staff make all the difference, which Simply in Langley has and why our company continues to come back for all our computer needs. – Michael Buckingham, Coverstar Canada

I am happy with the service provided by David at Simply Computing; he answered questions and made helpful suggestions. I liked that he was able to transfer pictures and music from my old computer to this one. It was a very pleasant experience. – Michael

A friend recommended buying a Mac. He said it was user-friendly and there would be fewer problems. I have been very happy with Apple products. – Pat Barker

Exemplary. – Paul Molnar, Merritt Vet Hospital

It was in and out the sales person was friendly and answered all questions. – Paul Williams

I was going to buy an Apple. I was tired of the PC experience and a Virus free apple does keep the doctor away. Simply Computing made my decision a more pleasant experience. I returned to buy a backup wireless hard drive, no stock at the time I was in first. The startup and setup were very easy. I was concerned that converting from my old wireless network would be a problem as we have a number of other computers running on it. It took more time turning the old computers on then it did to get the network going. Apples are the way to go and Simply computing makes it even more enjoyable. I am already telling my friends. – Paul Mann

Very good and knowledgeable staff – very enthusiastic about their products. – Ron Webb

Staff were very helpful, knowledgeable and explained everything in very simple terms. – Scott Perry

I have worked in customer service for 16 years and you guys are the best. – Tomas Bertrand

Very Positive. Impressed with extent of time and ‘Mac-explaination’ offered by staff. – Wade B.

November 2009

“ Have been going to you guys for over 15 years, purchased many many laptops and peripherals, always enjoy the service. I have shopped at the Apple Store in NYC and 1 Infinite Loop, but I come back and buy from Phil, simply the best Apple guy anywhere”

– Rob Slavik

“ Friendly and knowledgeable staff, glad that it is an Apple Specialist retailer. Also glad that they do repairs directly, and are BC owned.”

– Jeff E.

“ Phil Day continues to provide expert and exemplary support service much to the benefit of Simply”

– Les Lewchuck

“ Friendly,knowledgable, timely and professional. The salesperseon took time to explain things, was very patient and informative.”

– Kim Morden

“ It was very relaxed and comfortable, yet very professional.”

–Jorge Da Luz

“ Friendly, knowledgeable staff that made me happy and confident about my decision to purchase my first Mac.”

– Ryan Van Goor

“ Great Staff and Advice as usual”

– Curtis Sturrock, Pacific Twilight Photography

“ Great! Very supportive and helpful”

– Susan Carlson

“ I found the staff very helpful as a previous PC user switching over to a Mac.”

– Reg Smith

“ Wonderful - support and seminars have been outstanding”

– George L.

“ Very satisfied - the staff is very knowledgeable and helpful but I never felt like I was being pressured to buy anything.”

– George Reamsbottom

“ I found the staff very approachable and knowledgable. They could show me everything I wanted and sold me quickly on a Mac.... I am extremely satisfied and trying to switch my wife to a Mac now.”

– Jason Heilmann

“ Have been shopping at Simply for 15+ years and enjoyed consistently good service from a BC company.”

– Vic Bentley

“ Overall I had an amazing experience with the staff and all the products. Thank you”

– Janine Metcalfe

“ Thanx to Simply Computing I have the brand new 27" iMac....Had I gone to a big box store, they would have sold me the older model despite the fact that Apple was about to introduce the new line-up. Simply Computing told me to wait, and because of that, they have a earned my loyalty.”

– Tim G.

“ I have dealt with at least 10 Apple dealers/stores in my life and none are as good as Simply Computing. Many are arrogant and don't realize the 'customer' should be the focus. ”

– Ken Fyke

“ Your Kelowna store is well run and has knowledgeable and helpful staff. They know their product better than other retailers like Future Shop!”

– Gary August, Coldwell Banker Horizon Realty

“ Dealing with your Kamloops branch has always been a good experience. The staff are dedicated and knowledgeable.”

– Pat Ebert, Kamloops Pro Video Services

“ I've made several purchases at the Victoria store and I have always been impressed with the selection, the product displays, and the friendliness and competence of the staff.”

– Tom B, Pinewood Scientific Services Inc.

October 2009

“ For someone who has limited computer experience Simply Computing has made this fun and easy to learn. I'm no-longer nervous or intimidated in asking questions to broaden my computer knowledge. Thank you!”

– Penny Skinner

“ Very experienced staff; talked me away from buying things I thought I might need but didn't; very service-orientated staff. I just want to go back and buy something more, but I am having to pay off the MacBook Pro first!”

– Peggy Foster

“ Helpful, supportive and easy to talk to and easy to get assistance”

– Bob Cowden

“ Very knowledgable staff. Willing to answer my questions. Didn't feel pressured to buy.”

“ Well-informed, helpful staff. I'm pleased with purchase and the customer service. I know that if there's any concerns or problems I can contact the store and I will have help.”

– Faith Uchida

“ Love all that is included in the purchase (the printer, the Quick Start your Mac disk). Also really appreciate the in store training sessions you have for iWorks 2009, iphoto, snow leopard etc. Overall, my experience was a good one.”

– Matt Jonker

“ I have always had a great experience shopping at Simply Computing. Great staff and great service.”

– Ron Sveinson, British Columbia Educational Associates

“ Outstanding! Simply Computing has experts in computers and related equipment; they know their stuff. Why would I go anywhere else!?!”

– Sue

“ Friendly staff, very willing to sit down a take the time to help someone with very little computer knowledge. I would come here just for the good service.”

– Dana

“ Very positive buying experience. The sales associate was very thorough and patient in explaining things which I appreciated a lot.”

– Sandra

“ Great salesman who was able to answer all of my questions. As I have always owned PC's I had a lot of questions; but he was patient and addressed them all. I wouldn't hesitate to refer my friends.”

– J.W.

“ Knowledgeable and friendly staff. Very accommodating and willing to expand their services in a low key way. I really appreciated this. No hard sell! Just great product and people!”

– Barbara McCaffrey

“ I am glad we purchased from Simply computing. When I have a question everyone there knows the answer and is willing to help. I like the old fashioned customer service. I prefer to stay away from big box stores because you do not get knowledgeable staff. I know that Simply computing will still help me even after I spend my money.”

– Tammy Gran

September 2009

“ Excellent. effortless and faultless. Very friendly, not at all pushy, listened to me and responded – just as it should be.”

– Al Fraser

“ Such a helpful staff. I would come back for future purchases of other products without a doubt.”

– C.V.

“ easy,quick, and efficient.”

– Carole Smith

“ The sales representative was knowledgeable and informative, making the buying process very easy.”

–J. Valois

“ I had a very good experience with Simply Computing, my sales rep was helpful and friendly and didn't try to push anything on me that I didn't want. He would offer and just let me know it was available and when I would decline there would be no further pushing like you would get at most places ie Futureshop.”

– Chris Brewer

“ I enjoy the fact that your staff is both knowledgeable and enthusiastic about the products they both use and sell. One leaves the store feeling they've made a good decision about what computer to buy.”

– Tracey G.

“ Quick, courteous and pleasant.”

– Mourad Mankarios

“ Even though the Vancouver store was undergoing extensive renovations at the time of my purchase, my sales person didn't miss a beat. I will recommend SC to others.”

– J.A.

“ Great, i knew nothing about Mac, and now I know some!!! and I bought one! no pressure just lots of info... Thanks”

– T. Chapman

“ I found the staff to be knowledgable, non-pushy, and very friendly. I am ecstatic with my new purchase and was impressed with the competitive rates. I will absolutely return to Simply Computing and recommend it to friends and family.”

– Jordan Gray, Jordan Gray Photography

“ Very good, have shopped here last 5 yrs, will continue to do so.”

– David Giddings

“ Good. I feel the staff will patiently answer any question and provide helpful advice and assistance anytime.”

– John Simonin

August 2009

“ It was very efficient and helpful. I was given lots of tips and information that would help me set up my computer.”

– Laura Ehman

“ Great staff, prompt and efficient purchase.”

– Brad Meyer

“ I was listened to and respected by the salesperson. My questions were answered without any problems. ”

– Barbara Boonstra

“ Friendly Staff. ”

– Albert Hsieh

“ Excellent. ”

– Eric Raedcher

“ I was very impressed, I walked into the store, asked them to sell me on a Mac and they did. My brother in law works for a computer store and I have always bought through him until now, I will recommend this store and particular salesperson to everyone I know shopping around. ”

– Robbie Brown

“ Did not oversell products or Applecare. Knowledgeable about some but not all things. Best of all, had personal experience with the hardware and software. ”

– Tyler Kennedy

“ Unimposing atmosphere and knowledgeable staff made the experience low stress and effortless.”

– Jason Scultety

“ Great. ”

– Kathleen Scales

“ Very good.”

– Andrea McNeill

“ Excellent, look forward to continue working with your store and have recommended you to an associate already.”

– Deb Swain

“ This was the easiest it's been for me to get info and to purchase a computer. All my questions were answered in a way that I could understand them and make a decision for what would work for me.”

– Suzannah Day

“ Always good.”

– Shumen G

“ Very satisfied.”

– Colleen Trombley

“ First class. No hesitation to recommend.”

– Dave Howell

“ Quick, helpful, and easy.”

– Chelsey Neveu

“ Excellent.”

– Phil Belanger

“ Eager to assist me in finding the right Apple product. No pressure, very knowledgeable.”

– Ruth Halldorson

“ Enjoyable.”

– Shauna-Lea Modder

“ Excellent. Staff were helpful and friendly. Made the purchase very easy.”

– Blaine Ellis

“ Sales staff and technicians are very knowledgeable, friendly and took the time to answer all of my questions. I will continue to shop at Simply Computing and use other services provided. Thank you!”

– Karyn Brinker

“ Friendly and knowledgeable.”

– Martin Whittles

“ Great.”

– Lidsay Grummett

“ Very good.”

– Brian Carano

“ Excellent.”

– Sead Lukovic

“ Knowledgeable sales staff helped me choose the right Mac for my needs and situation. Easier to get expert advice than from a 'Genius' at the Mac Store.”

– Brian Soregaroli

“ Excellent, will buy from them again in the future.”

– Linda Wishart

“ Not at all stressful — which is a nice change! I came in, told Issac what I was looking for, he showed me the model, put one on hold for me — and the rest is history. A very easy process!”

– Renata Russo

“ Efficient, knowledgeable service.”

– Kristine Krahn

“ Great.”

– Christine Syms

“ My son has used this store exclusively and recommended it — we had a very helpful salesman (Nate) who answered my questions clearly and patiently (I'm not too computer-literate).”

– Andrea Mcdonald

“ Very knowledgeable staff.”

– Rose Vickers

“ In-and-out! That's easy!”

– David Nilsson

“ I was very well served.”

– Rita Kurki

“ I was very impressed with the helpfull and patient sales person.”

– Lotte Elias

“ Ryan was very helpful. He spent a fair amount of time with us.”

– Shirley Mortell

“ Excellent.”

– Heather & John Pisarski

“ Very good.”

– Randall Mulligan

“ These guys are simply the best!”

– Jay Sioui

July 2009

“ Perfect.”

– Elaine Grube

“ Professional, outstanding customer service, outstanding products, quick service, we feel always welcomed, excellent place (store) to know and to buy apple products. Thank you very much.”

– Joseph Giroux

“ Simply Computing is simply the best when it comes to customer care.”

– Drew Lobley

“ It was excellent and the staff were very helpful and friendly.”

– Kuzik

“ Positive with the added bonus of free parking”

– Randy Enomoto

“ Loved it. Have been a 10 year customer, from an initial referral from a friend. I now refer my clients and work. I have managed to turn our office into apple technology.”

– Sheryl Fisher

“ I am totally satisfied and will be back to purchase a carrying case.”

– Nancy Penich

“ Very good”

– Justin Hanika

“ As always- i really enjoy the service at your store.”

– Jennifer Cassady

“ Very smooth. the knowledgeable sales associate made my decision easier to make”

– Nicole Bregoliss

“ Excellent”

– Elizabeth Hajen

“ Excellent! My sales rep was very knowledgeable and helpful!”

– Linda Gomes

“ Excellent”

– G. Flack

“ Excellent.”

– Paul Enns

“ Great!”

– Shelley Rolston

“ Salesman was attentive and helpful”

– Alexandra Bristow

“ Professional and knowledgeable”

– Reno Bigattini

“ I found the sales and support over and above all my expectations. They helped do a setup that was really difficult as there was a unique situation in my network that required attention and found a defective airport express was not working properly and was replaced and setup. Thank you”

– Keith Hamelin

“ Knowledgeable and friendly staff sets the mind at ease and makes any purchase effortless. Phil is great!”

– Zoltan Horvath

“ Great”

– David Howell

“ The staff is very helpful and knowledgeable.”

– Jonathan Manderson

“ It was very good. The staff is very knowledgeable and helpful.”

– Ashley Connop

“ Excellent - I'm really glad I went there.”

– Sera Kirk

“ Great”

– William Connolly

“ Very good, friendly and helpful sales person”

– Alex MacKenzie

“ I am very happy with the Apple products I have received from Simply Computing.”

– Kia Lidster

“ Simply put, the buying experience was simply simple. I was actually in a rush on the way to a meeting at the time of purchase. The sales staff got me in and out with my new MacBook Pro in no time!”

– Jonathan Lee

“ Very fine. NO one is perfect, but y'all come close! Your customer service, in particular, shines!”

– Karen Cooper

“ Like most people I prefer to make a purchase by my own determinism. I did not get jumped by a salesperson with dollar signs flashing in their eyes. Very professional.”

– Stewart Hamilton

“ First class (as usual)”

– Ormelie

“ Simple and straight forward”

– Janice DeCunha

“ Great!!”

– M.T. Summers

“ Very professional and friendly, with full explanations supplied to all questions. The experience was exactly as anyone would hope for. Being in the business of providing Unix/Linux servers to clients for over 25 years, it was much appreciated, as I did have many questions regarding the hardware and OSX Leopard.”

– Barry Clarke

“ Pleasant”

– David Steele

“ Great”

– Catherine Lukow

“ Very easy and warm staff to deal with”

– Lucien Albert

“ I wouldn’t shop for a mac anywhere else”

– Rob Warwick

“ Very good”

– Art Rudko

“ I found the sales representative very friendly & knowledgeable. He explained things very well. He made sure I understood all my options as well as pros and cons and did not pressure me to make decisions one way or the other. I really enjoyed my experience and will definitely recommend Simply to friends!”

– Laura Shand

“ Great, I would refer the store to anyone.”

– Jennifer Mccarney

“ Very good”

– Nancy Orlikow

“ I am very pleased with my decision to begin my Apple experience at Simply Computing. Professionally I am an instructor and customer service representative for a UNIX based telecommunications network management application. I appreciate the friendly professional manner of the staff at Simply Computing. And, needless to say, I am delighted with the iMac and the pleasures of working with OS X.”

– Mel Scott