Online Remote

The help you need from home.

There are times when leaving home is not an option. Using our secure video conferencing software, our certified Apple Specialists will guide you through a 15-minute (or more!) session starting from $45.

You’ll enjoy the undivided attention needed to get to the bottom of the issue and ask any questions you may have.

Why choose Remote Support Online?

Life is busy, and you need support that works with your schedule. When you choose Online Remote Support from Simply Computing, you get the support you need at a time convenient to you.

Our video conferencing software works best with Macs with a minimum of 4GB of memory and running macOS 10.8 “Mountain Lion” or later. You’ll also need a reliable internet connection.


  • Support from the comfort of home
  • Apple Certified Experts
  • Secure connection
  • Remote access
  • Convenient scheduling
  • Pay for the time you need (in 15-min increments)

Online Remote Support FAQs

How Does It Work?

What are the technical requirements?

What can be covered with this service?

How will I know if my issue can be resolved by this service?